
We value trust over transaction
Whether a client or a candidate, we work together as a partner and so we listen to you and actively try to understand what makes you tick. As partners, we’re honest even when that feels uncomfortable. We try our best not to let our partners down by keeping our word and doing whatever we can to help each other. By putting trust over a business transaction, our people develop relationships that stand the test of time, through thick and thin, which we hope you can feel when you work with us.
LAURA HIGGINS – Partner, Corporate Strategy, Parthenon, Ernst & Young
“TIG are not just another bunch of expensive suppliers fixing short-term problems, they’re a valuable part of my team helping me to create my vision for the future.”
TIG people
From our board of directors down to our newest members of staff, there’s something about TIG people that you can spot instantly. Whatever the specialism, you’ll feel a drive and passion that’s rooted in a love for what our people do.
Whilst our group is international, and talent solutions growing, our specialist teams remain quite small for a reason. This lets us work as domain experts and learn the intricacies of our markets and sectors and is how we build long-lasting relationships with the top talent in them.
Executive Director – The IN Group & Investigo
“I joined Investigo as a graduate in 2010 and am now on the board. That’s only happened because I was empowered to grow and given opportunities to do more of what I love.”

People making change for better
Meet the leaders behind The IN Group and its brands
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Nick Baxter
Chairman
The IN GroupTo say Nick has grown with the business is an understatement. He joined Investigo as its tenth employee and has been pivotal in growing The IN Group into an (almost) £250 million turnover business. Taking the reigns as CEO of The IN Group in July 2023, today Nick’s responsible for designing and delivering TIG’s business strategy. Nick is the people’s CEO – he led us through the pandemic, making sure we were looked after and guiding us out safely to the other side. He listens, he empowers, and every decision he makes has people at its centre. Now, he’s focused on the next chapter of our journey and establishing TIG’s brands as recognised market leaders in each of their specialisms. Nick’s commitment to giving back drives our charity commitment and is why everyone across the group has committed to being part of a £100,000 a year fundraising effort for worthwhile causes.
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Richard Eardley
Chief Executive Officer
Investigo, InX, and DefiniaRichard Eardley is the Chief Executive Officer of Investigo, InX, and Definia, leading brands within The IN Group, a global talent solutions provider. With an impressive 35 years of experience in the recruitment industry, Richard has built a reputation for driving growth, rebuilding businesses in challenging markets, and fostering cultural transformation across regions, including Asia.
In his role, Richard is committed to expanding Investigo’s presence into new markets, developing innovative talent solutions, and empowering teams to deliver exceptional results. His leadership reflects a clear vision: to unlock the power of people and create a purpose-driven, inclusive culture where talent thrives.
richard.eardley@weareinvestigo.com
Richard Eardley | LinkedIn -

Charlotte Roberts
Chief People Officer
The IN GroupCharlotte joined us in February 2024 to oversee our global People and Culture function. A qualified psychometric profiler and certified mental health first aider, she’s dedicated to fostering a positive and inclusive workplace environment.
As CPO, she has the hugely important task of developing and engaging our most valuable asset – our people. Combining her strategic mindset with her passion for innovation and a deep understanding of human behaviour, Charlotte helps lead The IN Group’s mission to create a workplace where all our people can thrive, and collectively help us achieve our goals.
Benefitting from her decades of talent management experience and proven track record of leading high-performing teams, our people couldn’t be in better hands.
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Matt Smith
Managing Director
The IN Group, Investigo and InXJoining us in March 2021, Matt’s responsible for business development growth across our four brands: Investigo, InX, Definia, and Caraffi. With a twenty-five-year career in recruitment, he has designed, built, and led businesses globally, including at Harvey Nash, where he grew from Consultant to the Managing Director of their UK business. Matt’s a heart-on-his-sleeve kind of leader with a purpose-driven passion that is infectious. Pitch Matt something wildly ambitious that you believe in, and his eyes light up as he asks how he can help you make that happen. There’s a reason he’s here as CRO to drive our growth: Matt lives and breathes relationships and is driving TIG’s international expansion into new markets, sectors, and territories.
matt.smith@wearetig.com
+44 (0)7812 168 409
Matt Smith | LinkedIn -

Graeme Paxton
Founder & CEO
CaraffiGraeme’s worked in the talent space for 14 years, pioneering purpose-led, digital, data-driven, and global talent strategies for some of the world’s largest and most complex organisations. His mission is to make talent the engine room of every organisation. Through Caraffi, Graeme is changing the way that both people and HR leaders see themselves, and their ability to drive business performance. He knows HR could and should do more because of the amazing power that comes from companies elevating their people leaders’ capabilities, impact, and reputation – internally, and beyond. In his spare time, you’ll find him coaching football, supporting Manchester United, and running marathons (which he does to raise money for diabetes charities).
graeme@caraffi.co.uk
+44 (0)7960 184 182
Graeme Paxton | LinkedIn -

Arne Huyghelier
Director – Client Solutions – Zug, Switzerland
The IN Group GmbHArne has over a decade of experience in talent acquisition and consulting. Throughout his career, he has partnered with clients across industries to deliver tailored talent solutions, specialising in aligning hiring strategies with organisational goals. Recently, Arne has focused on working closely with senior Talent and People Leaders, helping them tackle evolving workforce challenges and advising them on strategic hiring initiatives to drive business success
arne.huyghelier@wearetig.com
+41 76 454 11 42
Arne Huyghelier | LinkedIn -

Christiaan Cummine
CTO/COO
The IN GroupChristiaan Cummine joined The IN Group after an 18-year career at Hays, bringing with him deep experience in technology leadership and a strong understanding of how the recruitment industry is evolving. He initially joined as Chief Technology Officer, where he is responsible for shaping the organisation’s technology vision and ensuring it actively supports the company’s growth and ambitions. His focus spans product development, AI, data and analytics, and the broader digital transformation of the business — helping teams use technology in smarter, more effective ways.
More recently, Christiaan has also stepped into the role of Chief Operating Officer, expanding his responsibilities across operations while continuing to lead the technology strategy. Known for his collaborative and pragmatic approach, he’s passionate about building teams that embrace innovation, move quickly and continuously improve how the business works for both clients and employees.
christiaan.cummine@wearetig.com
Christiaan Cummine | LinkedIn -

James Cox
CEO & Founder
BioTalentJames Cox is the visionary CEO and Founder of BioTalent, a company he launched in 2018 to revolutionise STEM recruitment. With a passion for science, sales, and connecting exceptional talent with pioneering organisations, James has led BioTalent to become a trusted partner in the life sciences sector. His leadership is defined by a commitment to innovation, excellence, and fostering growth within the global STEM landscape.
Before founding BioTalent, James honed his expertise at Hobson Prior, where he achieved record-breaking permanent billings and played a pivotal role in expanding the Acacium Group’s global footprint. In 2023, James spearheaded BioTalent’s acquisition by The IN Group, creating a global specialist division with over 60 experts dedicated to solving the talent shortage in life sciences.
