Whether a client or a candidate, we work together as a partner and so we listen to you and actively try to understand what makes you tick. As partners, we’re honest even when that feels uncomfortable. We try our best not to let our partners down by keeping our word and doing whatever we can to help each other. By putting trust over a business transaction, our people develop relationships that stand the test of time, through thick and thin, which we hope you can feel when you work with us.

LAURA HIGGINS – Partner, Corporate Strategy, Parthenon, Ernst & Young

“TIG are not just another bunch of expensive suppliers fixing short-term problems, they’re a valuable part of my team helping me to create my vision for the future.”

People making change for better

Meet the leaders behind The IN Group and its brands

  • Nick Baxter

    Nick Baxter

    Chief Executive Officer
    The IN Group

    To say Nick has grown with the business is an understatement. He joined Investigo as its tenth employee and has been pivotal in growing The IN Group into an (almost) £250 million turnover business. Taking the reigns as CEO of The IN Group in July 2023, today Nick’s responsible for designing and delivering TIG’s business strategy. Nick is the people’s CEO – he led us through the pandemic, making sure we were looked after and guiding us out safely to the other side. He listens, he empowers, and every decision he makes has people at its centre. Now, he’s focused on the next chapter of our journey and establishing TIG’s brands as recognised market leaders in each of their specialisms. Nick’s commitment to giving back drives our charity commitment and is why everyone across the group has committed to being part of a £100,000 a year fundraising effort for worthwhile causes.

    +44 (0)7734 711 501
    Nick Baxter | LinkedIn

  • Matt Smith

    Matt Smith

    Managing Director
    The IN Group, Investigo and InX

    Joining us in March 2021, Matt’s responsible for business development growth across our four brands: Investigo, InX, Definia, and Caraffi. With a twenty-five-year career in recruitment, he has designed, built, and led businesses globally, including at Harvey Nash, where he grew from Consultant to the Managing Director of their UK business. Matt’s a heart-on-his-sleeve kind of leader with a purpose-driven passion that is infectious. Pitch Matt something wildly ambitious that you believe in, and his eyes light up as he asks how he can help you make that happen. There’s a reason he’s here as CRO to drive our growth: Matt lives and breathes relationships and is driving TIG’s international expansion into new markets, sectors, and territories.

    +44 (0)7812 168 409
    Matt Smith | LinkedIn

  • Derek Mackenzie


    Derek’s 25 years in the recruitment sector have rightly established him as a respected and proven market leader. He rapidly rose to Managing Director at Lorien, where he spent almost 18 years building domain expertise in technology, and largescale innovative talent solutions.

    Derek joined Investigo in 2017 as an Executive Director and has had a huge impact on the business ever since, transforming our technology and transformation practice and overseeing our growth into Europe. Derek’s expertise in business development, customer growth, and talent retention has empowered a culture of individual excellence and positivity where people are trusted and inspired to be their best. A passionate spokesperson and changemaker in DEI, Derek’s an advocate of LGBTQ+ rights and leads our group efforts to support Pride. Breaking ground as the Founder of Campaign, he has brought the competition together to offer recruitment’s first LGBTQ+ support and mentoring group, launching in January 2023. We could not be prouder of the change Campaign will make to our industry, and our communities within it.

    +44 (0)7711 373 369
    Derek Mackenzie | LinkedIn

  • Paul Collier

    Managing Director
    The IN Group, Investigo and InX

    With over twenty years in accountancy and finance recruitment under his belt, Paul’s no-nonsense, hands-on way of working has earnt him an enviable reputation in the sector. When it comes to funds and financial services, you’ll be hard pushed to find someone who knows the talent demands, and their market trends, better than Paul. After more than fifteen years with Marks Sattin, Paul joined Investigo’s board of directors in 2016 and is responsible for growing our accountancy and finance, banking and financial services, and HR brands, as well as co-leading InX, our executive search and interim appointments business within TIG. An active member of our DEI committee, Paul’s our board advocate for disability and neurodiversity, and actively steers its subcommittee.

    +44 (0)7800 757 715
    Paul Collier | LinkedIn

  • Charlotte Roberts

    Chief People Officer
    The IN Group

    Charlotte joined us in February 2024 to oversee our global People and Culture function. A qualified psychometric profiler and certified mental health first aider, she’s dedicated to fostering a positive and inclusive workplace environment.

    As CPO, she has the hugely important task of developing and engaging our most valuable asset – our people. Combining her strategic mindset with her passion for innovation and a deep understanding of human behaviour, Charlotte helps lead The IN Group’s mission to create a workplace where all our people can thrive, and collectively help us achieve our goals.

    Benefitting from her decades of talent management experience and proven track record of leading high-performing teams, our people couldn’t be in better hands.

    Charlotte Roberts | LinkedIn

  • Rachael Jones

    Chief Marketing Officer
    The IN Group

    Rachael joined The IN Group in January 2023 to drive our global marketing plan across the UK, Europe and US, in line with our overall business strategy. In over 25 years in marketing, Rachael has delivered high quality global marketing and commercial campaigns for some of the best-known brands on the planet, such as the BBC, Microsoft Advertising, National Car Rental and Virgin Travelstore.

    +44 (0)7387 380 884
    Rachael Jones | LinkedIn

  • Graeme Paxton

    Founder & CEO

    Graeme’s worked in the talent space for 14 years, pioneering purpose-led, digital, data-driven, and global talent strategies for some of the world’s largest and most complex organisations. His mission is to make talent the engine room of every organisation. Through Caraffi, Graeme is changing the way that both people and HR leaders see themselves, and their ability to drive business performance. He knows HR could and should do more because of the amazing power that comes from companies elevating their people leaders’ capabilities, impact, and reputation – internally, and beyond. In his spare time, you’ll find him coaching football, supporting Manchester United, and running marathons (which he does to raise money for diabetes charities).

    +44 (0)7960 184 182
    Graeme Paxton | LinkedIn

  • Will Jones


    Will joined Definia in January 2022 to lead the next phase of its evolution into an established digital transformation and delivery partner to our customers, clients, and partners. He has over 16 years of experience helping organisations develop and deliver their talent and consulting strategies across digital, technology, change and transformation. An expert in IR35 and contingent worker management, Will’s client-centric, down-to-earth, no-nonsense way of working is a delight in the world of consulting. His passion for his work booms from this gentle giant of a man at 6 ft 7, as does his genuine care for others.

    +44 (0)7855 095 718
    Will Jones | LinkedIn