Cookies are tiny text files that are placed on your computer, mobile phone, or other device, and help provide you with the best experience we can. They are used by most websites to help personalise your web experience. Some features will not function if you do not allow cookies.

Our cookies help us:

• Make our website work as you’d expect
• Save you having to login every time you visit the site
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you
• Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can remove them, however doing so will likely mean that our site will not work as you would expect.

For more information about cookies, please see https://allaboutcookies.org/.

Which cookies do we use and why?

Strictly Necessary

Strictly necessary cookies are essential in helping you to move around our websites and use their features, such as accessing secure areas of the website and shopping. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We use these Strictly Necessary cookies to:

• Remember things like information you’ve entered on order forms when you navigate to different pages in a single web browser session.
• Remember the goods and services you ordered when you get to the checkout page.
• Identifying you as being signed in and keeping you logged in throughout your visit so that you don’t need to sign in each and every time you visit.
• Using our site indicates that you accept the use of ‘Strictly Necessary’ cookies.
• Accepting these cookies is a condition of using the website, so if you prevent them, we cannot guarantee how our site will perform for you.

Here is a list of the cookies we have defined as ‘Strictly Necessary’:

• wearetig.com – JSESSIONID – To keep track of user sessions on the site and identify your user session.
• wearetig.com – CFIDE – To keep track of user sessions on the site and identify your user session.
• wearetig.com – CFTOKEN – To keep track of user sessions on the site and identify your user session.

Performance (analytical)

‘Performance’ cookies collect information about how you use our website e.g., which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works. Some examples of how we do this include:

• Provide statistics on how our website is used.
• See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites).
• Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don’t allow our partners to reuse this information for further advertising.
• Help us improve the website by measuring any errors that occur.
• Using our site indicates that you accept the use of ‘Performance’ cookies.
• Accepting these cookies is a condition of using the website, so if you prevent them, we cannot guarantee how our site will perform for you.

Target or Advertising (3rd party)

‘Targeting’ cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognising that you have visited our website. An example of this includes:

Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.

We use third party services provided by third parties like YouTube or Vimeo who may subsequently use information about your visit to target advertising to you on other websites.

You can control whether or not these cookies are used but preventing them may stop us from offering you some services. All these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

• F24_autoID
• F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months. Non-essential, first party, 1 year, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 1 year, persistent.

The information stored by Force24 cookies remains anonymous until:

• Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
• A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 1 year unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities.

Device & browser type and open statistics

All emails have a tracking pixel (a tiny invisible image) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference helps us identify who clicked an email for statistical purposes.